Returns & FAQ
Returns / Refunds
'Ready made' downloadable non-exclusive vocals are digital and therefore returns aren’t possible once files have been delivered.
However, I always want you to be happy - if there’s something you’d like adjusted, I’ll do my best to make it right within reason.
If there’s ever an issue with a file (e.g. corruption, missing stems, etc.), just email charvox@outlook.com and I’ll resend or help fix it straight away.
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Custom Vocals / Topline Work
If you decide to hire me for custom topline / vocals, payment is usually made up-front, depending on size of the project. I offer one free revision.
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Do you offer free samples?
Yes! I offer a short custom vocal sample so you can see if my voice suits your project before committing. Just mention it when you get in touch.
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How long do projects take?
Delivery times vary depending on the project size and my current workload.
Vocals: 1–3 days
Topline: 2–5 days
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What styles do you sing/write in?
I’m most at home in pop, EDM, electronic, and alt genres, but I love experimenting — so if your track has a cool vibe, I’m in.
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Can I use your vocals commercially?
Yes - you’ll receive a license to use them for commercial release.
(For custom work, we’ll confirm usage rights before starting to ensure everything’s clear for both of us.)
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Do you do collabs or revenue splits?
Sometimes! If it’s a project I really connect with, I’m open to discussing splits instead of upfront payment.
Just drop me an email with your idea.
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Where are you based?
I’m in South West, England (UK), but I work with producers and artists all over the world - everything’s done remotely.