Returns & FAQ
RETURNS / REFUNDS (READY-MADE VOCALS)
All ready-made vocal downloads are digital products.
Because files are delivered instantly, refunds or returns aren’t possible once delivery has been completed.
If there’s a technical issue (missing files, corruption, etc.), email charvox@outlook.com and I’ll fix it promptly.
CUSTOM VOCALS / TOPLINE WORK
Custom vocal work is a service-based offering.
- Payment is required upfront
- Scope and deliverables are agreed before starting
- One minor revision is included (where stated)
- Additional changes are quoted separately
This ensures projects stay clear, contained, and efficient.
DO YOU OFFER FREE SAMPLES?
No — I don’t offer free custom samples.
You can hear my vocal tone and style through:
- ready-made vocal stems
- previous work
- demos provided on my sites
HOW LONG DO PROJECTS TAKE?
Typical turnaround times:
- Hook / chorus vocals: 1–3 days
- Full topline + vocals: 2–5 days
Delivery times may vary depending on workload and project complexity. If timing is critical, please mention it when you enquire.
WHAT STYLES DO YOU WORK IN?
I primarily work in:
- pop
- EDM
- electronic
- alt / crossover styles
Projects outside these styles may be considered if they’re a good fit.
CAN I USE THE VOCALS COMMERCIALLY?
Yes.
For ready-made vocals, usage is covered by the included license.
For custom work, usage rights are confirmed before starting so everything is clear.
DO YOU DO COLLABS OR REVENUE SPLITS?
No — custom work is offered as a paid service only.
WHERE ARE YOU BASED?
I’m based in the UK and work remotely with producers worldwide.