Returns & FAQ

RETURNS / REFUNDS (READY-MADE VOCALS)

All ready-made vocal downloads are digital products.
Because files are delivered instantly, refunds or returns aren’t possible once delivery has been completed.

If there’s a technical issue (missing files, corruption, etc.), email charvox@outlook.com and I’ll fix it promptly.

CUSTOM VOCALS / TOPLINE WORK

Custom vocal work is a service-based offering.

- Payment is required upfront

- Scope and deliverables are agreed before starting

- One minor revision is included (where stated)

- Additional changes are quoted separately

This ensures projects stay clear, contained, and efficient.

DO YOU OFFER FREE SAMPLES?

No — I don’t offer free custom samples.

You can hear my vocal tone and style through:

- ready-made vocal stems

- previous work

- demos provided on my sites

HOW LONG DO PROJECTS TAKE?

Typical turnaround times:

- Hook / chorus vocals: 1–3 days

- Full topline + vocals: 2–5 days

Delivery times may vary depending on workload and project complexity. If timing is critical, please mention it when you enquire.

WHAT STYLES DO YOU WORK IN?

I primarily work in:

- pop

- EDM

- electronic

- alt / crossover styles

Projects outside these styles may be considered if they’re a good fit.

CAN I USE THE VOCALS COMMERCIALLY?

Yes.

For ready-made vocals, usage is covered by the included license.
For custom work, usage rights are confirmed before starting so everything is clear.

DO YOU DO COLLABS OR REVENUE SPLITS?

No — custom work is offered as a paid service only.

WHERE ARE YOU BASED?

I’m based in the UK and work remotely with producers worldwide.